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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Patton

May 9, 2025

5  out of  5
rating by J Patton
"James explained everything thoroughly and even brought up areas of potential risk that I hadn’t considered. He was incredibly patient and professional throughout the process. I had been with Progressive, but found that State Farm offered better pricing, more coverage options, and great discounts for bundling. One of the best parts of working with James and the team at this State Farm office is that they’re local and easy to reach. Overall, a smooth, quick, and pleasant experience. Highly recommend giving them a call—you might get better coverage and save money. Thanks again!"
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Katherine Lynn

May 8, 2025

5  out of  5
rating by Katherine Lynn
"James and Jenny saved me $700 a year on home and car insurance. Thank you both for your patience. I can’t say enough about how great their service was and how thankful I am for the savings!"
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Ximing Feng

May 6, 2025

5  out of  5
rating by Ximing Feng
"James is an exceptional insurance agent! I worked with him through Joseph Lau’s State Farm office, and he made the entire process incredibly smooth. James is patient, knowledgeable, and truly takes the time to explain all your options so you feel confident in your coverage. He was quick to respond to my questions and always went the extra mile to ensure I was taken care of. It’s clear he genuinely cares about helping clients find the right policies. If you’re looking for someone reliable and professional, I highly recommend working with James!"
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Mastina Hii

May 3, 2025

5  out of  5
rating by Mastina Hii
"極力推薦Tim!很感謝Tim的幫忙,他非常有耐心講解我的保險,效率也很快,而且又會說中文,幫了我很大的忙!"
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Lucy Ridgway

May 2, 2025

5  out of  5
rating by Lucy Ridgway
"This is a great State Farm office. Morgan was an outstanding agent, I secured a bundled package for home and two cars, with higher coverage , for less than I paid LAST year with my other carrier. Morgan was knowledgeable about different kinds of insurance, listened to my needs and wants, and made me feel happy about my experience and decisions. Don’t miss this office!"
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susan Buhles

May 1, 2025

5  out of  5
rating by susan Buhles
"Morgan is a wonderful person to handle the insurance needs.she is knowledgeable respectful and very helpful"
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gregory williams

April 30, 2025

5  out of  5
rating by gregory williams
"Great job, thank you. You saved me $70.00 a month verses geico."
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彭士銘

April 28, 2025

5  out of  5
rating by 彭士銘
"謝謝Janny幫忙,態度積極,值得讚美👍"
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徐懿辰

April 28, 2025

5  out of  5
rating by 徐懿辰
"跟專員簡單溝通明確需求,核對資料無誤後,很有效率的完成我的資料更動,後續還很貼心的叮嚀注意事項,很推薦來這裡申辦各項保險。"
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Francisco Buelna

April 23, 2025

5  out of  5
rating by Francisco Buelna
"I had an issue today with my policy ,, Morgan was great an very knowledgeable and kind and help me fix my issue,,thank you morgan,,"
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Wai To

April 23, 2025

5  out of  5
rating by Wai To
"When Jenny and Iris contacted me regarding my auto insurance, they professionally called me and asked related questions. Also, Jenny answered my questions in a very nice manner. They did things very fast and accurate and that made me feel like I was being treated right as a valuable customer. Now I’m very grateful and satisfied with their services. My auto insurance is now in a good place and I’m happy with the job they provide me."
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Sierra Stevens

April 21, 2025

5  out of  5
rating by Sierra Stevens
"Joseph was so helpful and took time to get to know me personally to make my experience better! He is AMAZING"
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Julia Palazzi

April 15, 2025

5  out of  5
rating by Julia Palazzi
"Iris and Morgan did a great job at taking care of my request. Iris reached out to Morgan with my request. Morgan then maintained consistent communication and provided me with the document very quickly. As always, they were polite and informative."
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Yiyu Li

April 8, 2025

5  out of  5
rating by Yiyu Li
"Iris, Morgan, and Tim are professional, helpful and friendly!"
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Jaimee Vize

April 8, 2025

5  out of  5
rating by Jaimee Vize
"James was very knowledgeable and professional!"
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kc leung

March 21, 2025

5  out of  5
rating by kc leung
"該公司上下每位員工都專業貼心,客服親切!👍"
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Tien-Fu Liu

March 11, 2025

5  out of  5
rating by Tien-Fu Liu
"very excellent service"
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Jim Steele

March 11, 2025

5  out of  5
rating by Jim Steele
"Joseph and his team have been very professional and responsive to me. I have over a dozen policies with his office and in other states. Joseph helped me track down some bills from last year that I couldn't figure out using my portal to their website of which many policies only show policy numbers. I will give the State Farm website only two stars, which is causing more work for their local offices."
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Opti mus

March 8, 2025

5  out of  5
rating by Opti mus
"Outstanding customer service today from Morgan Alston at Joseph Lau State Farm. She was professional, fast, precise, and on top of all of that, friendly. I had no doubt that at that moment in time that I was the most important person in the world. I highly recommend the office of Joseph Lau for your insurance needs!"
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Chung Yufu

March 5, 2025

5  out of  5
rating by Chung Yufu
"友善,專業,服務態度非常競業。"
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Mike L.

February 25, 2025

5  out of  5
rating by Mike L.
"Morgan is very pleasant please give her a raise"
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Brooke Oliphant

February 7, 2025

5  out of  5
rating by Brooke Oliphant
"This branch of State Farm is excellent! I’ve been consistently impressed with their prompt and knowledgeable customer service."
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Martha Acosta

January 31, 2025

5  out of  5
rating by Martha Acosta
"Excellent customer service! Thank you."
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Aldo Leon

January 29, 2025

5  out of  5
rating by Aldo Leon
"Excellent Service and attention to every detail. Answered any question that I had and made the process very easy."
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Jay Lin

January 13, 2025

5  out of  5
rating by Jay Lin
"服務很細心,有關保險的問題,都很細心解說,很推薦"