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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yiyu Li

April 8, 2025

5  out of  5
rating by Yiyu Li
"Iris, Morgan, and Tim are professional, helpful and friendly!"
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Jaimee Vize

April 8, 2025

5  out of  5
rating by Jaimee Vize
"James was very knowledgeable and professional!"
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kc leung

March 21, 2025

5  out of  5
rating by kc leung
"該公司上下每位員工都專業貼心,客服親切!👍"
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Tien-Fu Liu

March 11, 2025

5  out of  5
rating by Tien-Fu Liu
"very excellent service"
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Jim Steele

March 11, 2025

5  out of  5
rating by Jim Steele
"Joseph and his team have been very professional and responsive to me. I have over a dozen policies with his office and in other states. Joseph helped me track down some bills from last year that I couldn't figure out using my portal to their website of which many policies only show policy numbers. I will give the State Farm website only two stars, which is causing more work for their local offices."
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Opti mus

March 8, 2025

5  out of  5
rating by Opti mus
"Outstanding customer service today from Morgan Alston at Joseph Lau State Farm. She was professional, fast, precise, and on top of all of that, friendly. I had no doubt that at that moment in time that I was the most important person in the world. I highly recommend the office of Joseph Lau for your insurance needs!"
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Chung Yufu

March 5, 2025

5  out of  5
rating by Chung Yufu
"友善,專業,服務態度非常競業。"
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Mike L.

February 25, 2025

5  out of  5
rating by Mike L.
"Morgan is very pleasant please give her a raise"
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Brooke Oliphant

February 7, 2025

5  out of  5
rating by Brooke Oliphant
"This branch of State Farm is excellent! I’ve been consistently impressed with their prompt and knowledgeable customer service."
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Martha Acosta

January 31, 2025

5  out of  5
rating by Martha Acosta
"Excellent customer service! Thank you."
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Aldo Leon

January 29, 2025

5  out of  5
rating by Aldo Leon
"Excellent Service and attention to every detail. Answered any question that I had and made the process very easy."
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Jay Lin

January 13, 2025

5  out of  5
rating by Jay Lin
"服務很細心,有關保險的問題,都很細心解說,很推薦"
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saul h maldonado

January 7, 2025

5  out of  5
rating by saul h maldonado
"The staff is excellent!"
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JhangLiang Chen

January 5, 2025

5  out of  5
rating by JhangLiang Chen
"非常細心的服務與解說,除了熱心的講解之外,團隊中許多成員還精通中文,這對我來說是很大的幫助 :D"
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奇門遁甲

January 4, 2025

5  out of  5
rating by 奇門遁甲
"I had an amazing experience with State Farm! Their service was incredibly fast and efficient, and they handled everything with professionalism and care. The team was always responsive, answered all my questions clearly, and made the entire process smooth and stress-free. I highly recommend them to anyone looking for top-quality insurance services!"
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Jason Liu

January 3, 2025

5  out of  5
rating by Jason Liu
"The best agent I've ever had"
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Mengya Xia

December 13, 2024

5  out of  5
rating by Mengya Xia
"I’m so glad that I recently switched to Joseph Lau’s office. They are always reachable when I have any questions or need any help. I recently had some issues with my home insurance payment right during the refinancing process (with multiple parties involved as you can imagine the complexity). Suzy is the one help me figure everything out, and she is amazing!! She has make many calls with different parties from October to December to ensure the continuity of my home insurance, as well as payment to State Farm and refund back to me are sent correctly. She has great communication and problem solving skills along with patience and care to be on top of things and follow all the steps through. I sincerely appreciate their help and highly recommend their office to anyone who has insurance needs!"
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dan alexander

December 3, 2024

5  out of  5
rating by dan alexander
"Joseph has been very easy to work on getting insurance for my new vehicle.He responds very quickly."
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Y WW

October 20, 2024

5  out of  5
rating by Y WW
"透過同事介紹的~會說中文的Tim~真的幫助我們很多:) 跟Tim的交易過程非常愉悅,很用心站在客戶立場著想,提供最棒的方案與服務!! 推薦給大家~~~~"
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頭晉大

October 19, 2024

5  out of  5
rating by 頭晉大
"Tim 人真的很nice. 非常詳細的講解每一條保險的內容並給與適當的建議,辦理的速度也很快,中文溝通無障礙。推推"
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劉學書

October 18, 2024

5  out of  5
rating by 劉學書
"感謝Tim的幫忙!"
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陳佑典

October 17, 2024

5  out of  5
rating by 陳佑典
"Tim is the best agent I've ever seen 👍"
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yanet Hsu

October 17, 2024

5  out of  5
rating by yanet Hsu
"謝謝Tim全程細心解說,有任何問題都很有耐心地講解,重點是人很好尬聊。處理速度也非常快速,中文溝通無障礙!"
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Jeremy LIN

October 17, 2024

5  out of  5
rating by Jeremy LIN
"Response messages quickly and service is good 回應迅速,服務親切"
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Chihheng Yen

October 17, 2024

5  out of  5
rating by Chihheng Yen
"Tim 相當的細心及熱心,在美國能用中文讓我了解合約內容和保障相當難能可貴,大大的感謝。"