
State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Carr
May 30, 2025
"Joseph is really helpful and very knowledgeable."
"Thank you so much for the five star review Ryan! Thank you for trusting State Farm with your car insurance!"
Zaki Al
May 30, 2025
"Thank you Morgan for the great customer service ! Any issues I have regarding my insurance, Morgan takes care of it and that I appreciate it ."
"Thank you Zaki for the kind review! Morgan provides amazing customer service and I am glad she was able to assist you! "
Zoey Lee
May 30, 2025
"I was paying over $1,000 every 6 months for car insurance. I switched and now it’s only $650, and with even better coverage than before! Super happy with the savings and the upgrade."
"Thank you for the five star review Zoey! I am so glad we were able to save you money on your car insurance while helping you set up higher coverage!"
Emily Becerra
May 29, 2025
"James was great to work with. 5 star experience. Excellent communication and extremely accommodating. I will recommend his service to anyone seeking insurance going forward in the future. Thank you so much!!"
"Thank you for your generous review! James is the best at saving people money while making sure they have the right liability coverage for their homes!"
Ashley Park
May 28, 2025
"James was super helpful in getting me set up with the insurance that best fit my needs. He was friendly and helpful!"
"Thank you for the five star review Ashley! I am so glad that James was able to make it easy for you to get your insurance set up! "
Evan Ho
May 21, 2025
"Truthful & transparent. Not pushy but genuinely understood our insurance needs prior to making recommendation. Highly recommended !!"
"Thank you so much for the five star review Evan! We prioritize understanding every customer's needs to make sure they have the right liability coverage for their car and home insurance! "
Tammy Dohney
May 19, 2025
"Just wonderful"
"Thank you for your kind words Tammy! Thank you for trusting us with your car insurance needs!"
Mattt Saturn
May 12, 2025
"Working with James, he was very polite and professional. He respected my time and worked diligently to get me a rate on my policy I was comfortable with."
"Thank you for those kind words Matt! James works hard to match the right price with the right amount of coverage for every customer he helps!"
J Patton
May 9, 2025
"James explained everything thoroughly and even brought up areas of potential risk that I hadn’t considered. He was incredibly patient and professional throughout the process. I had been with Progressive, but found that State Farm offered better pricing, more coverage options, and great discounts for bundling. One of the best parts of working with James and the team at this State Farm office is that they’re local and easy to reach. Overall, a smooth, quick, and pleasant experience. Highly recommend giving them a call—you might get better coverage and save money. Thanks again!"
"Thank you for the five star review! Nothing makes James and our team happier than helping customers set up more coverage while saving them money on their car, home, and life insurance! "
Katherine Lynn
May 8, 2025
"James and Jenny saved me $700 a year on home and car insurance. Thank you both for your patience. I can’t say enough about how great their service was and how thankful I am for the savings!"
"Thank you for the five star review Katherine! James and Jenny work hard to save people money on their car insurance everyday and I am so glad they were able to help you as well!"
Ximing Feng
May 6, 2025
"James is an exceptional insurance agent! I worked with him through Joseph Lau’s State Farm office, and he made the entire process incredibly smooth. James is patient, knowledgeable, and truly takes the time to explain all your options so you feel confident in your coverage. He was quick to respond to my questions and always went the extra mile to ensure I was taken care of. It’s clear he genuinely cares about helping clients find the right policies. If you’re looking for someone reliable and professional, I highly recommend working with James!"
"Thank you for the kind words Ximing! James really does take his time to make sure everyone understands their coverages for their car and home insurance. We are grateful that you have placed your insurance trust with our office!"
Mastina Hii
May 3, 2025
"極力推薦Tim!很感謝Tim的幫忙,他非常有耐心講解我的保險,效率也很快,而且又會說中文,幫了我很大的忙!"
"Thank you for the generous review Mastina! We are glad you were able to have a positive experience with our Mandarin speaking team members such as Tim!"
Lucy Ridgway
May 2, 2025
"This is a great State Farm office. Morgan was an outstanding agent, I secured a bundled package for home and two cars, with higher coverage , for less than I paid LAST year with my other carrier. Morgan was knowledgeable about different kinds of insurance, listened to my needs and wants, and made me feel happy about my experience and decisions. Don’t miss this office!"
"Thank you for your generous review Lucy! Morgan does go above and beyond and it an expect at saving people money on their car insurance and home insurance while making sure they are properly covered! "
susan Buhles
May 1, 2025
"Morgan is a wonderful person to handle the insurance needs.she is knowledgeable respectful and very helpful"
"Thank you for the five star review Susan! Morgan is the best in the business with any car, home, or life insurance questions anyone may have! "
gregory williams
April 30, 2025
"Great job, thank you. You saved me $70.00 a month verses geico."
"Thank you for the kind review Gregory! We are so glad we were able to save you money on your car insurance!"
彭士銘
April 28, 2025
"謝謝Janny幫忙,態度積極,值得讚美👍"
"Thank you for the five star review! Jannie is the best when it comes to customer service in Mandarin, Taiwanese, or Cantonese!"
徐懿辰
April 28, 2025
"跟專員簡單溝通明確需求,核對資料無誤後,很有效率的完成我的資料更動,後續還很貼心的叮嚀注意事項,很推薦來這裡申辦各項保險。"
Francisco Buelna
April 23, 2025
"I had an issue today with my policy ,, Morgan was great an very knowledgeable and kind and help me fix my issue,,thank you morgan,,"
"Thank you for your kind words Francisco! I am so glad that Morgan was able to provide excellent customer service! "
Wai To
April 23, 2025
"When Jenny and Iris contacted me regarding my auto insurance, they professionally called me and asked related questions. Also, Jenny answered my questions in a very nice manner. They did things very fast and accurate and that made me feel like I was being treated right as a valuable customer. Now I’m very grateful and satisfied with their services. My auto insurance is now in a good place and I’m happy with the job they provide me."
Sierra Stevens
April 21, 2025
"Joseph was so helpful and took time to get to know me personally to make my experience better! He is AMAZING"
Julia Palazzi
April 15, 2025
"Iris and Morgan did a great job at taking care of my request. Iris reached out to Morgan with my request. Morgan then maintained consistent communication and provided me with the document very quickly. As always, they were polite and informative."
Yiyu Li
April 8, 2025
"Iris, Morgan, and Tim are professional, helpful and friendly!"
Jaimee Vize
April 8, 2025
"James was very knowledgeable and professional!"
kc leung
March 21, 2025
"該公司上下每位員工都專業貼心,客服親切!👍"
Tien-Fu Liu
March 11, 2025
"very excellent service"