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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Acosta

January 31, 2025

5  out of  5
rating by Martha Acosta
"Excellent customer service! Thank you."
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Aldo Leon

January 29, 2025

5  out of  5
rating by Aldo Leon
"Excellent Service and attention to every detail. Answered any question that I had and made the process very easy."
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Jay Lin

January 13, 2025

5  out of  5
rating by Jay Lin
"服務很細心,有關保險的問題,都很細心解說,很推薦"
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saul h maldonado

January 7, 2025

5  out of  5
rating by saul h maldonado
"The staff is excellent!"
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JhangLiang Chen

January 5, 2025

5  out of  5
rating by JhangLiang Chen
"非常細心的服務與解說,除了熱心的講解之外,團隊中許多成員還精通中文,這對我來說是很大的幫助 :D"
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奇門遁甲

January 4, 2025

5  out of  5
rating by 奇門遁甲
"I had an amazing experience with State Farm! Their service was incredibly fast and efficient, and they handled everything with professionalism and care. The team was always responsive, answered all my questions clearly, and made the entire process smooth and stress-free. I highly recommend them to anyone looking for top-quality insurance services!"
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Jason Liu

January 3, 2025

5  out of  5
rating by Jason Liu
"The best agent I've ever had"
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Mengya Xia

December 13, 2024

5  out of  5
rating by Mengya Xia
"I’m so glad that I recently switched to Joseph Lau’s office. They are always reachable when I have any questions or need any help. I recently had some issues with my home insurance payment right during the refinancing process (with multiple parties involved as you can imagine the complexity). Suzy is the one help me figure everything out, and she is amazing!! She has make many calls with different parties from October to December to ensure the continuity of my home insurance, as well as payment to State Farm and refund back to me are sent correctly. She has great communication and problem solving skills along with patience and care to be on top of things and follow all the steps through. I sincerely appreciate their help and highly recommend their office to anyone who has insurance needs!"
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dan alexander

December 3, 2024

5  out of  5
rating by dan alexander
"Joseph has been very easy to work on getting insurance for my new vehicle.He responds very quickly."
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Y WW

October 20, 2024

5  out of  5
rating by Y WW
"透過同事介紹的~會說中文的Tim~真的幫助我們很多:) 跟Tim的交易過程非常愉悅,很用心站在客戶立場著想,提供最棒的方案與服務!! 推薦給大家~~~~"
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頭晉大

October 19, 2024

5  out of  5
rating by 頭晉大
"Tim 人真的很nice. 非常詳細的講解每一條保險的內容並給與適當的建議,辦理的速度也很快,中文溝通無障礙。推推"
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劉學書

October 18, 2024

5  out of  5
rating by 劉學書
"感謝Tim的幫忙!"
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陳佑典

October 17, 2024

5  out of  5
rating by 陳佑典
"Tim is the best agent I've ever seen 👍"
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yanet Hsu

October 17, 2024

5  out of  5
rating by yanet Hsu
"謝謝Tim全程細心解說,有任何問題都很有耐心地講解,重點是人很好尬聊。處理速度也非常快速,中文溝通無障礙!"
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Jeremy LIN

October 17, 2024

5  out of  5
rating by Jeremy LIN
"Response messages quickly and service is good 回應迅速,服務親切"
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Chihheng Yen

October 17, 2024

5  out of  5
rating by Chihheng Yen
"Tim 相當的細心及熱心,在美國能用中文讓我了解合約內容和保障相當難能可貴,大大的感謝。"
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吳亞蓁

October 17, 2024

5  out of  5
rating by 吳亞蓁
"我通常不太寫評論 因為同事的介紹很感謝遇到一樣台灣人的Tim、在英文不夠好的情況下因為他的幫助完成了車險保費也感謝他快速 親切 專業下的幫忙"
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李阿彤

October 17, 2024

5  out of  5
rating by 李阿彤
"Highly recommended insurance service, professional and quick to handle your problems."
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陳芳加

October 16, 2024

5  out of  5
rating by 陳芳加
"Great service and patient care!!"
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楊世璿

October 16, 2024

5  out of  5
rating by 楊世璿
"I am honored to recommend Tim as an outstanding insurance agent. Throughout our collaboration, Tim has demonstrated exceptional expertise, customer service, and attentiveness, providing me with comprehensive support. Tim’s in-depth knowledge of insurance products enables him to tailor the best insurance solutions for clients with diverse needs. He patiently answered all my questions and explained policy details clearly, helping me make informed decisions amidst complex options. Additionally, his keen insight into market trends and the insurance industry instilled a great deal of trust and confidence in me. What impressed me most was Tim’s service attitude. Whether in communication or assisting with claims, he consistently displayed efficiency and a strong sense of responsibility. He always put himself in my shoes, ensuring a service experience that made me feel truly valued. For these reasons, I sincerely recommend Tim as a trusted insurance agent. I am confident he will provide you with high-quality service and support."
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YuChen Shih

October 16, 2024

5  out of  5
rating by YuChen Shih
"Joseph Lau team has a great services and efficiency for my car insurance. It’s the best experience I’ve met!"
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Tinki Liao

October 16, 2024

5  out of  5
rating by Tinki Liao
"I'm so happy to have found a really good insurance professional. Tim will explain the insurance content in detail before underwriting, and will answer any questions clearly. Highly recommend him."
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林嘉彬

October 16, 2024

5  out of  5
rating by 林嘉彬
"非常感謝 Tim 哥 ,服務非常好,幫了許多忙,我會繼續推薦大家來找他服務。"
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cy lu

October 16, 2024

5  out of  5
rating by cy lu
"Tim 專業又有耐心。滿分推薦👍"
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Mita Liao

October 16, 2024

5  out of  5
rating by Mita Liao
"很棒的服務員"