
State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mita Liao
September 13, 2025
"很棒的服務員"
"Thank you for the kind review! Our Chinese team members provide great customer service and can assist in Mandarin, Cantonese, and Taiwanese! "
范順傑
September 12, 2025
"Recommend for her services"
Poueu Gore
September 11, 2025
"Having someone you can rely on to help you is a skill many people lack. Appreciate this young man assisting my concern."
Chantelle Emerson
September 10, 2025
"Was really helpful. I got covered with my rides no problem. A very generous person made it clear on everything as we went through them. I recommend this insurance company to many others. Thank you"
Wang Duncan
September 8, 2025
"Morgan is the best"
"Thank you for kind review Duncan! I agree with you that Morgan is amazing and provides great customer service!"
Mike Garcia
September 5, 2025
"They saved me 50% on what I was paying!!"
"Thank you for the generous review Mike! I am so glad we were able to save you money on their car insurance!"
WengYu Yang
September 4, 2025
"They are always very patient and answer my questions in detail."
"Thank you for the kind review WengYu! I am glad our team was able to provide you great customer service!"
Roy Reyes
September 4, 2025
"I spoke to Jannie about recommendations for windshield repair. She was able to provide me options on how to get my chipped windshield fixed. Thank you!"
"Thank you for your generous review Roy! I am glad Jannie was able to advise you on the best ways to navigate a windshield repair!"
林明奕
September 4, 2025
"非常棒的服務"
"Thank you for the five star review! I am so glad our team was able to provide great customer service for you!"
Andres Reynoso
September 2, 2025
"Joseph was Really informative, helped me pick out the best plan with the most savings. Great guy"
"Thank you for your kind words Andres! So glad we were able to come up with a personalized plan to properly cover you!"
鄭庭羽
August 30, 2025
"很親切、有耐心、解說清楚,推薦!"
黃韋涵
August 30, 2025
"非常親切專業的保險業務,中英文都可以流暢的對談,可以把複雜的美國保險觀念解釋得很清楚,大推!!"
Clifford Folts
August 29, 2025
"It's rare to find an insurance agent who genuinely cares about your well-being, but that's exactly what I found with James at State Farm. From our very first conversation, it was clear that he wasn't just trying to sell me a policy; he was focused on providing the best possible protection for me and my family. James took the time to explain all of my options in a way that was easy to understand, without any confusing industry jargon. What truly set him apart was his honesty. He didn't just recommend the most expensive plan. Instead, he walked me through exactly what different limits and coverages meant, giving me honest advice on which ones I should adjust to best protect myself in the future. Thanks to James's expert guidance and honest approach, I not only have a policy that I feel great about, but I also ended up with a better deal than I ever expected. I highly recommend James to anyone looking for an insurance agent who is not just knowledgeable, but also genuinely cares about their clients. He's a true professional who goes above and beyond."
Melody S.
August 29, 2025
"Was far too low on life insurance but after talking with Morgan and April, I've left feeling relieved! Very personal and surprisingly affordable! Thanks for helping me craft a great investment at a great deal!"
Selena Nichols
August 27, 2025
"James, Jannie and April were all very helpful when I was trying to change my policy for my cars. Each were incredibly understanding and thorough in their descriptions, not to mention patient, which I appreciate. I could do without the calling back and forth multiple times but I understand they wanted to have clear communication and I'd rather have us be on the same page than be left confused. Thanks to everyone on the team, especially James! 😁"
"Thank you so much for your kind words Selena! I am so glad our office was able to provide you excellent customer service! We also appreciate your patience with making sure things get done correctly!"
Deb Rawhouser
August 26, 2025
"Received Great news from April! Our auto coverage stays the same but will lower in cost in a couple months. So nice of her to reach out with the information!"
住海邊
August 25, 2025
"感謝Jannie 詳細並耐心解決我 所有有關保險的疑惑 如果有需要中文服務 我想這裡很適合 服務很好 我很推薦他們"
"Thank you for the kind review! Jannie provides excellent customer service and we are grateful to have her on our team!"
yoshiko
August 25, 2025
"Jannie was very quick with the quote and answered my questions kindly. Great and friendly service!"
Po-Chou Lin
August 23, 2025
"Very professional and effective"
CHARLES LASSITER
August 22, 2025
"James was awesome thanks for your help"
"Thank you for the kind review Charles! James is the best at helping people with their car insurance!"
Maria Gottas
August 21, 2025
"Excellent customer service. Joseph always responds quickly to any of my question's."
"Thank you so much for your generous review Maria! So glad we were able to provide you excellent customer service!"
Ash Abbasi
August 20, 2025
"I had an absolutely wonderful experience, friendly and attentive staff who made sure every detail was perfect"
王瓊慧
August 20, 2025
"Tim很棒 。 很認真 。有事情問他都會想辦法幫你 。也保了一個好的保障、 感謝🙏"
Po-Wei Lee
August 20, 2025
"good service!!!"
"Thank you for your kind words Po-Wei! It is great to hear that we were able to provide great customer service! "
Daro Johnson
August 18, 2025
"James has been amazing Follow up Customer service Not pushy at all"
"Thank you for the five star review Daro! I am so glad you had a great experience working with James setting up your family's car insurance. "